Price Match Guarantee
At EbikeHavens we pride ourselves in offering great value to our customers.
To ensure that we never let our customers down, we have created the ‘EbikeHavens Price Match Guarantee’. This means that we actively monitor the prices offered by our competitors and adjust our own pricing accordingly.
If you do find an in-stock item that you're looking for at a local store/online retail that includes all shipping and fees being sold for less than the price offered on the EbikeHavens website, please get in touch and we may be able to match it.
If you are able to find an item, all you have to do is present to us the current ad or show us a photo, phone display or app, and we’ll match their price, guaranteed. Our price match policy only applies to the brands we carry on our website. Does not include installation labor; and closeout, discontinued, clearance, refurbished, used or damaged items. This cannot be combined with other discounts.
Our 100% Price Match Guarantee has the following restrictions:
- Promotions such as rebates and buy one, get one free offers are not eligible.
- We cannot price match items that are out of stock.
- The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
- The competitor must be an Authorized Retailer of the item you have purchased
- The Price Match Guarantee includes will be calculated based on item price, sales tax, shipping charges.
- Price Matches do not apply for exchange orders.